One man's perspective of the daily grind on board the Connex Melbourne metropolitan train system.
posted by Connex Whinger at 7:45 pm
An extract from my first post best sums up what this is all about.
"Perception is reality" was one of the many glib phrases my ex-boss used to regularly use. Well my reality is that I have never had a full week of the train that I want to catch running on time. Let me rephrase that somewhat inelegant sentence - I don't believe that of the ten scheduled trains that I would wish to catch in any given week, all ten have ever run as scheduled. Ever. In over four years of commuting on the Sandringham line, my perception is that at least one train per week is either delayed or cancelled.
That's probably a pretty bold call, so to turn my perception into reality, I plan to keep a diary for a while and we'll see how often Connex can deliver me a full week of reliable services. Yes, I know that's a little self-centred, but isn't that the whole point of blogging?
2 Comments:
From the Connex website:
Also on 1 July 2005, we will implement another significant extension to our service commitment.
From that date, if a particular advertised train service is cancelled more than 3 times in a week (and is not replaced by a bus), all eligible weekly and periodical ticket holders who validated their ticket within a half hour of these services on each of the relevant days will receive a free daily ticket for the zones specified on their ticket.
I'd seriously consider asking for compensation, even though it's be over 8 days.
Note it says MORE than 3 cancellatins in the one week. So maybe not counted.
Worth a shot anyway! ;)
Post a Comment
<< Home