Saturday, November 05, 2005

Summary 31 October-4 November

Well hands up those who though Connex did well this week. No not you Bruce Hughes, you're biased! With a substantial delay every day (apart from Cup Day of course) we seem to have reverted to the early days of the Connex Whinger blog. Greens slipped back to 63%, orange steady at 22% and red back up to 15%.

In recent weeks I'd been starting to think they were getting their act together. This week's problems and the complete lack of information flow to customers, whether via platform announcements, train intercoms or SMS, suggest that even if they can improve train reliability their customer focus is still myopic. Then you read the current articles in The Age (eg this one) and you know there's no chance those cretins Batchelor and Bracks have any clue about providing a viable long-term solution.

Mon 31/10Tue 01/11Wed 02/11Thu 03/11Fri 04/11
07:14N/A07:1407:1407:14
17:38N/A17:3817:2717:49
Mon 24/10Tue 25/10Wed 26/10Thu 27/10Fri 28/10
07:1407:1407:1407:1407:14
17:3817:3817:3817:3817:07
Mon 17/10Tue 18/10Wed 19/10Thu 20/10Fri 21/10
07:1407:1407:1407:1407:14
17:4918:2417:3817:1718:12
Mon 10/10Tue 11/10Wed 12/10Thu 13/10Fri 14/10
07:1407:1407:14N/A07:14
18:1218:2417:38N/A17:38
Mon 03/10Tue 04/10Wed 05/10Thu 06/10Fri 07/10
N/AN/AN/AN/A09:49
N/AN/AN/AN/A17:38
Mon 26/09Tue 27/09Wed 28/09Thu 29/09Fri 30/09
N/A07:1407:1407:1407:14
N/A17:3818:0118:0118:24
Mon 19/09Tue 20/09Wed 21/09Thu 22/09Fri 23/09
07:1407:1407:1407:1406:59
16:57N/A17:3818:01N/A
Mon 12/09Tue 13/09Wed 14/09Thu 15/09Fri 16/09
07:1407:1407:14N/A07:14
17:2717:3817:38N/A18:50
Mon 29/08Tue 30/08Wed 31/08Thu 01/09Fri 02/09
07:1407:1407:14N/A07:14
17:2717:3818:12N/AN/A
Mon 22/08Tue 23/08Wed 24/08Thu 25/08Fri 26/08
07:1407:1407:1407:1407:14
17:3817:3817:3818:0117:27
Mon 15/08Tue 16/08Wed 17/08Thu 18/08Fri 19/08
07:1407:1407:1407:1407:14
17:3817:3817:4917:3817:38
Mon 08/08Tue 09/08Wed 10/08Thu 11/08Fri 12/08
07:1407:1407:1410:1707:14
18:0117:3817:3817:4917:38
Mon 01/08Tue 02/08Wed 03/08Thu 04/08Fri 05/08
07:1407:1407:1407:1409:24
17:3817:3817:4917:38N/A
Mon 25/07Tue 26/07Wed 27/07Thu 28/07Fri 29/07
N/AN/A07:1407:1407:14
N/AN/A17:2711:4218:24
Mon 18/07Tue 19/07Wed 20/07Thu 21/07Fri 22/07
06:5907:1407:1407:1407:14
17:3818:1217:3817:3816:27
Mon 11/07Tue 12/07Wed 15/07Thu 14/07Fri 15/07
07:1406:5907:1407:1407:14
18:0117:3817:3818:5018:01
Mon 06/06Tue 07/06Wed 08/06Thu 09/06Fri 10/06
07:1407:14N/AN/A N/A
N/AN/AN/AN/AN/A
Mon 30/05Tue 31/05Wed 01/06Thu 02/06Fri 03/06
08:3907:1407:1406:5905:40
17:4917:4918:1218:2418:12
Mon 23/05Tue 24/05Wed 25/05Thu 26/05Fri 27/05
07:1407:14N/A07:1407:14
17:3818:24N/A17:4917:38
Mon 16/05Tue 17/05Wed 18/05Thu 19/05Fri 20/05
07:1412:4706:59N/A07:14
17:3817:3817:38N/A17:38
Mon 09/05Tue 10/05Wed 11/05Thu 12/05Fri 13/05
07:1407:1407:1407:1407:14
18:0117:3818:0118:1218:35
Mon 02/05Tue 03/05Wed 04/05Thu 05/05Fri 06/05
07:1407:1407:1407:1407:14
16:3717:3817:3817:3818:50
Mon 25/04Tue 26/04Wed 27/04Thu 28/04Fri 29/04
N/AN/AN/AN/A09:11
N/AN/AN/AN/A17:38
Mon 18/04Tue 19/04Wed 20/04Thu 21/04Fri 22/04
07:1407:1407:1407:1407:14
17:4917:3817:3817:3817:38
Mon 11/04Tue 12/04Wed 13/04Thu 14/04Fri 15/04
07:1407:1407:14N/A07:14
17:3817:2717:27N/A19:35
Mon 04/04Tue 05/04Wed 06/04Thu 07/04Fri 08/04
07:1407:1407:1407:1407:14
17:3817:3817:3817:2717:38

2 Comments:

Anonymous Anonymous said...

i can't believe someone has a connex blog...!!

05 November, 2005 14:13  
Anonymous Anonymous said...

The spring racing week obviously throws out normality - platform changes at Flinders St, extra trains & drivers needed, higher patronage.

While a poor week for Connex - where's our SMSes? - it's to be expected they'd suffer some delays.

BTW, did you hear on the news 2nite that the tracks buckled at Flemington causing MORE delays? Would have been fun for all those families with tired kids......

05 November, 2005 19:52  

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