How did I know?!
I never travel without a valid ticket. Never. Just one of those things that I don't do.
Today I inserted my 10 x 2 hour ticket with six empty slots and got the dreaded "re-try" message. Tried it in a second machine, same result. So I've gone over to the customer service guys and they've had look at it, opened the barrier and let me through. I was heading down the stairs and suddenly thought "hang on a minute..."
I've gone back and pointed out to them that I didn't actually have a validated ticket - slight hint of irony there! So they tried it, same result. The woman then scraped it with something, they tried it, and it now worked. One validated ticket.
Unbelievably, we pulled into Ripponlea and there were the ticket inspectors. I don't think I've ever seen them there before, yet by the biggest coincidence I was within a whisker of getting caught for no ticket!
No doubt they would've had no problem accepting my story and letting me off, had I not clicked back at Flinders Street...!
Today I inserted my 10 x 2 hour ticket with six empty slots and got the dreaded "re-try" message. Tried it in a second machine, same result. So I've gone over to the customer service guys and they've had look at it, opened the barrier and let me through. I was heading down the stairs and suddenly thought "hang on a minute..."
I've gone back and pointed out to them that I didn't actually have a validated ticket - slight hint of irony there! So they tried it, same result. The woman then scraped it with something, they tried it, and it now worked. One validated ticket.
Unbelievably, we pulled into Ripponlea and there were the ticket inspectors. I don't think I've ever seen them there before, yet by the biggest coincidence I was within a whisker of getting caught for no ticket!
No doubt they would've had no problem accepting my story and letting me off, had I not clicked back at Flinders Street...!
posted by Connex Whinger at 6:03 pm
3 Comments:
I believe that innocent people who have tried to validate and failed will never have a problem. Pity you weren't an example of me being right or wrong.
Andrew, you are sadly wrong.
I've had many experiences like that. What's really bad is when there are no Connex staff to wave you through the ticket barriers, causing a blockage and burdening Connex HQ with more emails of frustration.
Did you here about how Connex 'accidentally' mislabeled a train's destination, so instead of going to St Albans, passengers were off to Frankston. Uncoordinated, negligent, incompetent and provocative are all symptoms of Connex.
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