Mon 10 October - Fine...
SMS received at 16:08... "Phil, the 3:55 PM Sandringham train from the city undefined. Connex apologises for any inconvenience." I should think they would apologise!
Going for the 18:12. As I go up the ramp the screen goes black - not a good sign for the 18:12 that was displayed seconds earlier. The announcement tells us that the next train is the 18:11 to Frankston, so we can safely conclude the 18:12 is not going from platform 8, at least not at the scheduled time. The monitor says the next one after the Frankston train is the 18:24 - maybe they cancelled the 18:12.
We all gaze hopefully at the monitors on platform 9 - but they resolutely stay black. Suddenly a train appears and the announcer tells us that it is indeed the 18:12 Sandringham train. In case we have any doubts, the monitors now confirm this. And off we go a couple of minutes late. It's always exciting travelling with Connex.