Thu 28 July - Bad habits Connex...
So here's the off-peak experience...
Still pretty crook so I'm heading back home. Get to Flinders Street at 11:30, nothing showing at the entrance for the next Sandy line train.
Head to platform 8 and the monitor shows the next train departs at 11:57. No way am I up for hanging around for nearly half an hour, so maybe I'll just grab a cab.
Head up to the main entrance and the old clocks are showing there's a train at 11:42. Ask the bloke at the barriers. "No idea, maybe it's been cancelled, you'll just have to wait and see." Sure mate.
Anyway, I ask him to find out what's happening and while he's on the phone the main sign board updates showing the 11:42 is running and will depart from platform 9. OK.
Then it updates again, showing platform 8. He gets off the phone and confirms it's running from platform 8.
So off I go.
Get back to platform 8 at 11:40 and the train's not there. So I'm left wondering if they do actually know what's happening. Wait for a while and it arrives just after the scheduled departure time. No warning about a delay and no apology. We get away a few minutes late.
Now the net result was no big deal, but what a palaver getting there. Surely there's got to be an easier way? Like somebody actually knowing what's going on and then keeping the traveling public informed!